Terms & Conditions

Applicability
The following General Terms and Conditions apply to all orders made at this website. All the products on this website are sold by the Christoph Merian Verlag, St. Alban-Vorstadt 12, 4052 Basel; hereafter called Publisher. The only exceptions are orders from resellers that are processed by the publisher.

Price
Subject to price changes, errors and processing mistakes. In the case of orders, the prices are those valid on the day of despatch and include VAT. The prices given in Swiss Francs (CHF) are recommended retail prices. The prices given in Euros (EUR) are valid retail prices binding for Germany and Austria. The prices in CHF are used for orders with an invoice and/or delivery address in Switzerland and Liechtenstein. The prices in EUR are valid for orders with an invoice and/or delivery address in all other countries.

Terms of shipment
We will deliver the ordered titles without delay to the address given. We reserve the right to carry out your order only to the extent that the products are actually available in our warehouse. Should a title not be available you will be notified. Unfortunately, orders from the USA cannot be accepted at this time.
Shipping and handling:
Switzerland/Germany/Austria CHF 5 / EUR 5; free of charge with order exceeding CHF 30 / EUR 25
The rest of Europe CHF 20 / EUR 20
Worldwide CHF 50 / EUR 50

The shipping and handling charges are calculated depending on the delivery area. The total amount of the invoice including shipping and handling charges will be shown before you send off the order. Despatch is by Economy Post. The delivery time is 2-4 working days.

Import costs
Import charges can arise when products are imported into countries outside the European Union. These are borne by the client. They vary according to different customs area and according to the weight and value of the consignment. The client is responsible for the proper discharge of the necessary custom duties and charges.

Payment
Clients in Switzerland, Liechtenstein, Germany and Austria can place their order either against invoice or credit card. Orders outside of Switzerland, Germany and Austria can only be placed against a credit card. The payment transaction by credit card is done via SaferPay. This way, no credit card information is made known to Christoph Merian Verlag.

Completion of contract and fulfilment of contract
The purchase contract is regarded as complete when the client receives email confirmation of the order. Our fulfilment of the contract involves us accepting your order by delivering the products. The Christoph Merian Verlag does not carry out evidently improper or incomplete orders. We are the owners of the delivered products until full payment has been completed. The desired article is subject to availability.

Cancellation and Exchange of Orders
You may cancel your order within 14 days without giving any reason by using the cancellation form or by submitting a clear declaration (e.g. by letter or email), or, if the goods have been delivered to you before the expiry of this period, by returning the goods. The cancellation period begins upon receipt of this notice in text form, but not before the goods have been received by the recipient. To meet the cancellation deadline, it is sufficient to send your notice of cancellation or the goods before the deadline expires. Please send your cancellation using the cancellation form, by post, or by email to:

Cancellation form: click here

By post:
Christoph Merian Verlag
St. Alban-Vorstadt 12
4052 Basel
Switzerland

Or by email: info@merianverlag.ch

The return address for goods can be found on the invoice. The customer bears the burden of proof for the dispatch of returned goods.

In the event of a valid cancellation, the customer is obliged to return the goods received. If the customer is unable to return the goods received, either in whole or in part, or can only return them in a deteriorated condition, the customer must compensate for any resulting loss in value. If the customer has already paid the purchase price, Christoph Merian Verlag is entitled to deduct the loss in value from the refund amount. In individual cases, the loss in value may be equal to the purchase price paid, for example if a book was supplied in shrink-wrap and the wrapping has been removed.

The customer bears the cost of returning the goods unless the delivered goods or services do not correspond to those ordered. In return, Christoph Merian Verlag will refund any purchase price already paid by the customer in the event of a valid cancellation. Christoph Merian Verlag reserves the right to withhold the refund until the goods have been returned in full.

Personal data
With your order you agree to us storing your personal data in machine readable form and processing and or using them for the purposes of carrying out the existing contract as well as exclusively for our own specific advertising. The designated purpose also includes delivery and invoicing. Christoph Merian Verlag pledges to protect the private sphere of all persons who use our website. No personal data is sold to third parties.

Applicable law, place of jurisdiction
Swiss law applies exclusively. The place of jurisdiction is Basle.
Legal pointer: Christoph Merian Verlag cannot accept any responsibility for the contents and design of outbound links.